What strange that there are mangers/executives who understand why it’s bad to have a SPOF (single point of failure) in the internal infrastructure but who are OK with having a product/service from an external vendor as an SPOF. Like if you have a contract and are paying money for it means that it is created and maintained by infallible superhuman (as opposite to internal engineers they don’t trust). Such misplaced trust puzzles me.
My director mistakenly thinks the more it costs the better it is, he refuses to even consider anything FOSS. Before he came along we ran everything in house and we still had issues of course but down time was nearly nonexistent because we could take action immediately instead of waiting for whatever cloud service messed up today to feel like getting around to it.
And of course we now get to pay monthly for the privilege of being at someone else's mercy as opposed to before when we paid once and went on our merry way.