More hands on that deck probably don't help. | Hacker News

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		carlmr on April 14, 2022 \| parent \| context \| favorite \| on: Inside the longest Atlassian outage More hands on that deck probably don't help.

miguelazo on April 14, 2022 [–]

And yet maybe they could have personally responded to the impacted customers with informative, timely updates instead of waiting several days and then sending automated replies from templates.

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