Well right now customers are getting zero value. It’s a bad look to be partying ... | Hacker News

Hacker Newsnew | past | comments | ask | show | jobs | submit

		throwaway1777 on April 14, 2022 \| parent \| context \| favorite \| on: Inside the longest Atlassian outage Well right now customers are getting zero value. It’s a bad look to be partying during an all hands on deck emergency.

carlmr on April 14, 2022 [–]

More hands on that deck probably don't help.

miguelazo on April 14, 2022 | [–]

And yet maybe they could have personally responded to the impacted customers with informative, timely updates instead of waiting several days and then sending automated replies from templates.

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact