You should file a complaint with https://www.consumerfinance.gov/ (CFPB.) It wil...

Skeletor on Oct 25, 2017 | parent | context | favorite | on: U.S. Consumer Bureau Loses Fight to Allow More Cla...

You should file a complaint with https://www.consumerfinance.gov/ (CFPB.) It will get Citibank's attention and you will get to their escalated support team which will hopefully get a better result. They will take a CFPB complaint very seriously and respond. There are existing regulatory systems in place to push back against the shady practices you mentioned.

tehwebguy on Oct 25, 2017 [–]

Closing down the CFPB is on the administration’s short list, so hurry.