More-less the same as "an American", the two places are comparable. Situation may differ from city to city, but since the article is saying "Europe", I want to point out that many places in Europe had figured out all the legal Uber "innovations" long before Uber itself showed up on the continent. So we would be totally fine without an actor that doesn't play by the rules.
It's not really the same thing as saying as "an American". America is much more homogeneous than Europe.
Even though US states have laws that differ they operate using same legal system, culturally they are very similar and the majority of people speak english.
This is not the case within the European Union, for example German and Italian law uses a different legal system to Ireland. Their is no common European language and culturally their are massive differences from place to place.
I've had awful taxi experiences in many European countries (Italy, France, Belgium to name a few) in the years before Uber. Maybe I'm missing something, could you provide some examples of European countries where getting a taxi was a pleasant experience prior to Uber?
A fair point about the homogeneity, though existence of EU slowly improves things here.
> could you provide some examples of European countries where getting a taxi was a pleasant experience prior to Uber?
Probably everywhere. The problem is still lack of consistency.
Just look at this whole thread. I never had a bad experience with taxis in Poland, pre- or post-Uber - but I have a friend who had, and he hates taxi companies because of it. 'yoodenvranx doesn't like taxis in Germany, but 'burgreblast presumably doesn't mind. 'user15672 and 'phillc73 are ok with taxis in London, but hating on London taxis is so common I don't even need to look for examples.
So taxis in Europe aren't uniformly bad or uniformly good; they seem to be a mixed bag, with a lot depending on city, company or even the driver you get. Something that definitely could be improved, but then again, people report bad rides with Uber too, and all of that doesn't free Uber from the requirement of following local laws.