I've gotten this on the iTunes app store quite a bit. Low ratings from people who don't review any other products (or if they do, it looks super spammy).
On top of that, the bad reviews tend to come in bunches (multiple in a day), are void of any actual useful feedback or complaints and are just vague & angry (sucks, ripoff, etc).
I've had decent luck with having Apple remove any that are WAY off topic, but it still sucks.
Google Play allows you to reply to reviews (which helps quite a bit as far as either helping the customer or correcting a misconception). I'm not sure what Amazon can change on that front.
I've gotten this on the iTunes app store quite a bit. Low ratings from people who don't review any other products (or if they do, it looks super spammy).
On top of that, the bad reviews tend to come in bunches (multiple in a day), are void of any actual useful feedback or complaints and are just vague & angry (sucks, ripoff, etc).
I've had decent luck with having Apple remove any that are WAY off topic, but it still sucks.
Google Play allows you to reply to reviews (which helps quite a bit as far as either helping the customer or correcting a misconception). I'm not sure what Amazon can change on that front.