It is a question that can be answered directly. Really, there should be no wrong questions, just wrong answers. Shutting down the question doesn't buy any good will, you simply need not respond to it if you don't feel like it is worth answering.

Discussing these topics are always quite nerve racking, just like the complexity of the problem itself (much easier to deal with computer problems than people problems). I mean, I know you mean well, but more patience would be useful.