Probably been addressed already elsewhere, but for a relatively static non-tech-dependent product, did you ever figure out why these were such epic months?

    9/12	$6,399.30
    10/12	$7,811.95
    11/12	$6,169.70
    12/12	$7,063.20
    1/13	$5,221.25
    2/13	$8,236.25

If at all repeatable, that's a fairly attractive revenue level...

The Google gods (AdWords and organic) were kind to me.

Have you written a blog post about your support outsourcing process? I would be interested to see your process.

My first side business was profiting $10k/mo but I ultimately lost it because of neglecting support emails.

your ssl cert has expired

Can you tell me what browser/etc you are using? I replaced the cert a month ago on expiry and believe it is serving the correct one, and have verified this independently as of a minute ago, so I am wondering if there isn't a caching issue somewhere.

It was Google Chrome (36.0.1985.125 build 283153).

I've checked again today, and now I don't get a SSL warning. I am pretty sure I've never visited your site before, so I don't think it's caching on my end.