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Eventually, after it was recommended by so many people, I installed Evernote on Android (on a fast new phone - Sony Xperia Z). I also signed up for 'premium'.

It was so sluggish when scrolling that I couldn't use it.

I contacted support and received this:

"As a valued customer of Evernote, you will receive support within 1 business day."

8 days later, I replied to ask why I hadn't received anything more.

3 days after that, I received a stock reply saying I should reboot and install the latest client.

Of course I had installed the latest client already, and rebooted to see if that helped. I think the app is just slow.

So the app is unusable and customer support don't give you what you pay for. I had simply thought, 'doomed product, will avoid in future' but I thought I'd relay this here seeing as the subject has been broached.



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