> I will tell you that we won't do anything that would compromise our product or our service.
Wouldn't be the first time someone said that prior to being acquired, only to realize later that they do not have the influence over upstream decisions that they imagined they would.
I'm no babe in the woods. I've been through multiple acquisitions in the past as well as multiple funding rounds. With either you run risk of meaningful changes for employees and customers if you don't choose well and structure properly. Lots of founders and CEOs take the cop-out of "I didn't know." You won't find any of that here.
When I give my commitment and my word that we won't do anything that would compromise our product or our service, I do so with eyes wide open. Again, I'm not making any statement about the rumors that others are fueling. However, I do want to be very clear about our principles and the fact that everything we do will be driven by our commitment to deliver great products and fantastic service to our customers. That means I’d have to be very confident in our ability to do that for any path we choose – with no cop-out of “I didn’t know”. There will be no deviation from that – you have my full commitment on that.
I am an extremely loyal Venmo user (I generally make people sign up if they want fast payment from me, and don't feel bad since everyone I have onboarded has become a loyal user). Thanks for coming in here and talking about this, since I'm not a huge PayPal fan and definitely worried that this type of move could break what I love about Venmo (if it happens). Keep up the good work on Venmo, it's really been a huge improvement in my life, from buying movie tickets, to splitting checks, to letting me use my rewards card to make big purchases for a group and instantly get paid back since the mobile implementation is so good.
While you are here, one interesting positive I could see from joining up with PayPal is letting people use Braintree without a merchant ID (the main drawback of Braintree, I run a Shopify store for someone and can't get Chargify set up on Braintree because of this).
Wouldn't be the first time someone said that prior to being acquired, only to realize later that they do not have the influence over upstream decisions that they imagined they would.