* They can specialize more than Walmart can, and be real experts in what they are selling, which Walmart is never really going to do.
* They can focus on quality and not compete on price.
* They can get to know their customers and their town in a way that Walmart can't.
Amazon is pretty similar to Walmart from that point of view and the same approach would likely work.
Interesting book, BTW, I reviewed it here:
http://davids-book-reviews.blogspot.it/2013/07/sam-walton-ma...
* They can specialize more than Walmart can, and be real experts in what they are selling, which Walmart is never really going to do.
* They can focus on quality and not compete on price.
* They can get to know their customers and their town in a way that Walmart can't.
Amazon is pretty similar to Walmart from that point of view and the same approach would likely work.
Interesting book, BTW, I reviewed it here:
http://davids-book-reviews.blogspot.it/2013/07/sam-walton-ma...