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Coming from a programming background as well, I would like to make a couple points:

It helps to preface constructive criticism with praise. Make sure they understand what you LIKE before you dive into "rough edges".

I find it helps a LOT to phrase constructive criticism as a question. For example:

Do you think it would be faster to use JSON here instead of XML maybe?

Just a thought from a long-time customer-interfacing programmer. Are those normally hyphenated? 8)



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