Workspace always gets things slower than normal Gmail accounts. They do a lot more to isolate data related to those accounts, so that's likely the cause here.
Anytime anything gets added to Workspace, I think Google has a lot more contractual obligations about keeping it around for X amount of time, so they tend to be more careful about adding things.
> I'm a paid Gemini subscriber via Workspace Standard accounts and yet I also only have access to 3.6.
Same and I have found it extremely annoying. I actually really like the Gemini models for question/answer stuff and reach for it before Claude (the other model family I have purchased) but it's getting long in the tooth at this point and I'm finding my Gemini usage shrinking to nearly 0.
So frustrating and confusing.
Meanwhile Anthropic and OpenAI simply release a model everywhere (Fable on Pro only as a somewhat mild exception).