Yes. I've been twice in the 9 years that I've been living here. Total time in the DMV in 9 years is under an hour. Last time I went, I spent under 5 minutes inside the building, less than a minute at the desk getting my registration done (I usually do it online, had a weird one-off situation).
I've never experienced customer service half that good from ANY corporation.
I think most stereotypes are the opposite of the truth and it isn't hard to find reasons why.
It's also interesting that you draw a a correlation between "hard to fire" and "incompetent". It's very hard to fire Elon Musk, what does that make you conclude about him?
I've never experienced customer service half that good from ANY corporation.