Why is the UX around photos and videos in WhatsApp Web so incredibly poor?
I have clients who regularly send me photos/videos to publish on websites. There are many usability issues around this:
1. There is no option to "download all", which means you need to click through every photo manually and hit the download icon.
2. When navigating through photos, the download icon is often hidden behind a submenu which means it takes two clicks to download a photo instead of one.
3. It's impossible to download videos without first having fully buffered them. This means you need to click through the full video to ensure it's streamed to your device before the download icon appears. This is super annoying especially with longer videos.
4. Bonus non-web annoyance: if a user sends you multiple photos, your phone goes insane with notifications and sounds like a rapid-fire pinball machine. DINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDING
As a web developer I find it incredibly difficult to even think of releasing software with these kinds of basic inadequacies.
I have clients who regularly send me photos/videos to publish on websites. There are many usability issues around this:
1. There is no option to "download all", which means you need to click through every photo manually and hit the download icon.
2. When navigating through photos, the download icon is often hidden behind a submenu which means it takes two clicks to download a photo instead of one.
3. It's impossible to download videos without first having fully buffered them. This means you need to click through the full video to ensure it's streamed to your device before the download icon appears. This is super annoying especially with longer videos.
4. Bonus non-web annoyance: if a user sends you multiple photos, your phone goes insane with notifications and sounds like a rapid-fire pinball machine. DINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDINGDING
As a web developer I find it incredibly difficult to even think of releasing software with these kinds of basic inadequacies.