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Tip. Every runbook should have this first step:

1. Create a document from template (xyz), put it in this share location (abc) and fill it in as you perform each step.

I am blessed with a bad memory so I do this anyway! But not everyone has that "advantage".



> 1. Create a document from template (xyz), put it in this share location (abc) and fill it in as you perform each step.

I do this! I have a common checklist that I copy/paste into the project notes. It's all plain text and I just X items off as I go. Indeed, a missing X has caused problems before.


I think the tools should have this builtin.




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