Hi dexen,
the reason is that there are already many excellent (or so we hear) options for paid hosting /apps deployment and we think that there isn't a need for yet another another good service (unless you can really make a difference. We had some ideas in this direction like with having all the apps cloned in 3 live servers in different locations including the mysql database but this was just an idea) but we do give some support through the forums and occasionally via email :)
and actually mdasen did summarize many of the good paid alternatives which are backed by solid money and infrastructure.... but to be fairly honest the another big reason is that we are all busy with our full time careers and do not need the money / start a new commercial activity well the "fun" becomes work !
