They like money. Service workers tend to like tips (which provide variable income) over stable higher wages mostly I think because the latter is one they just haven't experienced. Instead they get a choice between low wages and tips or low wages without tips. Hardly a choice.
Also, tips do not always go to the harder working employees. With tip request spreading far and wide, I often see them in places where there is little work even involved. If I buy a bottle of water from a take-out fast food place I'm expected to tip, but the same bottle of water from a convenience store I'm not expected to tip? Who was working harder here exactly?
They like money. Service workers tend to like tips (which provide variable income) over stable higher wages mostly I think because the latter is one they just haven't experienced. Instead they get a choice between low wages and tips or low wages without tips. Hardly a choice.
Also, tips do not always go to the harder working employees. With tip request spreading far and wide, I often see them in places where there is little work even involved. If I buy a bottle of water from a take-out fast food place I'm expected to tip, but the same bottle of water from a convenience store I'm not expected to tip? Who was working harder here exactly?