It's interesting especially because it seems like companies today pour tens of millions into "accessibility", but I never see a thing's usability in terms of simple and easy-to-do-what-I-want UX fall in to the same category.
Companies are outsourcing testing. I'm not surprised that they get rid of UI testing. Back in the day companies used to invite people to sit down and use their software. Nowadays they just push out whatever they have and then start collecting bug tickets. Then they let the community to vote on the tickets. It's basically a huge "pay for being a beta tester" scheme.
