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As a reminder it took him only 4 hours. I also had a similar case recently. Except I have much less experience and I tried to involve professionals as much as possible.

It took more than a week overall. I don't see a real world where you can involve professionals and get it done in just 4 hours. I would have been ecstatic with just 4 hours.

I first talked with customer support of an electronics store, I took bunch of pictures of my setup, I asked several questions before hand. I bought both bringing the washing machine and installation from an electronics shop with best reputation locally. It wasn't clear where the water extract hole should be, I did figure it out talking back and forth with another specialist though. But the shop said that they can't do installation there. So I said, okay, let's drop the installation, just deliver the washing machine to the room. I asked multiple times if that involves also bringing it to the 2nd floor. And the customer support said yes.

Then when the delivery finally came, the guy said they only bring to the front door and the first room, not 2nd floor. Luckily he was still able to help me out, we together brought it to the 2nd floor, but he was alone so wasn't prepared, and it weighed quite a bit.

In terms of installation he said he can't help with that.

Then I was talking to a specialist who had helped us on some other things, and with back and forth I managed to understand what to buy, but I had to do multiple shop trips, since the things I needed weren't in the really large construction shop I went to (related to water extraction). I'm not English speaker so I don't know the correct terminology for all of this here.

Then there were other issues, such as machine started vibrating after, etc, etc. Which I managed to solve eventually.

But point being is that even finding, managing, scheduling and using specialists can take way more than 4h that it took him.



I'm very doubtful of his 4 hour data point.

How on earth can he make 5 trips to the hardware store in only 4 hours? Something is not adding up...




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