Same thing happened to me a few years ago when I purchased CS4 via download. I guess Adobe still hasn't cleaned up their fulfillment system.
I chose the download option just because I thought it would've been really simple: I assumed I would pay, then their shopping cart system would immediately give me a license key and a download URL. This assumption was based on the fact that I was going to spend $800 on a piece of software and it seemed like a reasonable expectation that there'd be a quick turnaround.
Noope. Someone apparently had to manually review the order, so that a license key and download link would make it to my email at some indeterminate period of time in the future. And of course, I bought it on the Saturday of a 3-day holiday weekend, so it wasn't until that Tuesday afternoon that a human punched the magical "fulfill order" button.
I chose the download option just because I thought it would've been really simple: I assumed I would pay, then their shopping cart system would immediately give me a license key and a download URL. This assumption was based on the fact that I was going to spend $800 on a piece of software and it seemed like a reasonable expectation that there'd be a quick turnaround.
Noope. Someone apparently had to manually review the order, so that a license key and download link would make it to my email at some indeterminate period of time in the future. And of course, I bought it on the Saturday of a 3-day holiday weekend, so it wasn't until that Tuesday afternoon that a human punched the magical "fulfill order" button.