> I refuse to go to restaurants that have QR-code menus that download a PDF with unusably small entries.
It gets worse. I've been to a restaurant in Silicon Valley where not only were the menus reached through a QR code, the linked page was not the menu. It was the onboarding funnel to get customers to sign up for a food-delivery service. You had to sign up to get menu access. Then you could order online. Dine-in was just ordering food delivered with a really short delivery trip.
That's awfully amazing in a very Silicon Valley way.
Here in Seattle we have a few restaurants that use a similar model, you scan a QR code and order food online, only it's "delivered" to your table. But they don't need any account information from you, so it's pretty convenient.
It's a small Asian restaurant in a strip mall. They'd signed up with some Restaurant As A Service provider which handled the ordering, both remote and local. This put them in the position of an Uber driver - they were just gig workers for the app.
It gets worse. I've been to a restaurant in Silicon Valley where not only were the menus reached through a QR code, the linked page was not the menu. It was the onboarding funnel to get customers to sign up for a food-delivery service. You had to sign up to get menu access. Then you could order online. Dine-in was just ordering food delivered with a really short delivery trip.