> The data will move 1 of three directions; up, down or stay the same. Ahead of time, what will you do in each case? Asking me to change the direction of the line is not an acceptable answer. Do we still need to make the chart? Or were all three answers the same?
It's a feedback system. Feedback is only useful if it can trigger behavior change. How can this measurement change the company's behavior?
It's a feedback system. Feedback is only useful if it can trigger behavior change. How can this measurement change the company's behavior?
Anything else is a vanity metric.