> Is that supposed to be a serious opinion about contemporary AI..?
No. We're talking about the future. ChatGPT doesn't have millions of hours of customer service experience. It has zero!
(Well, unless you count the RLHF stuff, but my point is it isn't actually learning from human feedback, although we don't actually know what they're doing with those thumbs up / down buttons...)
> losing the option to speak with a human
Already the case at many companies, sadly. (In those cases, if not elsewhere, it's going to be a significant improvement.)
No. We're talking about the future. ChatGPT doesn't have millions of hours of customer service experience. It has zero!
(Well, unless you count the RLHF stuff, but my point is it isn't actually learning from human feedback, although we don't actually know what they're doing with those thumbs up / down buttons...)
> losing the option to speak with a human
Already the case at many companies, sadly. (In those cases, if not elsewhere, it's going to be a significant improvement.)