I think the issue is if you do not keep adding features then some big tech company or larger startup will develop your feature in house and bleed your user base dry.
Imagine if you did one thing really well (like booking meetings). It would take Microsoft or google a year to copy the functionality into their own apps.
No one cares when money is cheap, but in a recession the first thing cut is going to be some single use SaaS app. For software that was sold with a license key it obviously isn’t as much of an issue, but the recurring revenue makes you beholden to continuously adding new features.
Totally agree. This reminds me of the Innovator's dilemma. The small company comes in, does one small thing really well, and then expands until it overthrows the large incumbent.
Imagine if you did one thing really well (like booking meetings). It would take Microsoft or google a year to copy the functionality into their own apps.
No one cares when money is cheap, but in a recession the first thing cut is going to be some single use SaaS app. For software that was sold with a license key it obviously isn’t as much of an issue, but the recurring revenue makes you beholden to continuously adding new features.