> if the product is actually terrible, no one will buy it (and thus the author won't be angry about it). The anger betrays their certainty that the product is actually more attractive than they'd hoped, and than they're claiming.
"People loudly disagree with X, this proves X right" has never been a convincing argument.
Just for one example, you have to know that the people who buy industrial equipment don't always communicate with the people who will be expected to use that equipment. "My boss is gonna get seduced by this shit and I'm gonna have to deal with it" is a perfectly legitimate concern.
For another, you've read enough tech news to know that people find terrible design annoying even if they don't expect to ever have to use it themselves, especially if it falls within their field of expertise.
"People loudly disagree with X, this proves X right" has never been a convincing argument.
Just for one example, you have to know that the people who buy industrial equipment don't always communicate with the people who will be expected to use that equipment. "My boss is gonna get seduced by this shit and I'm gonna have to deal with it" is a perfectly legitimate concern.
For another, you've read enough tech news to know that people find terrible design annoying even if they don't expect to ever have to use it themselves, especially if it falls within their field of expertise.