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> If you're getting multiple negative feedbacks on the same topic, you can bank on 10x more people thinking the same thing, but never telling you.

Sure but the ratio matters in the end.

For example if 30,000 folks have gone through something and 5 people say you sound like a robot with zero charisma but 287 people say the content was engaging and funny then I have to assess that a majority are ok with how things were presented. There's always room for improvement but you're never going to please everyone.



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