This is crazy. If you're really doing this (and I don't have any reason not to believe you), something has gone horribly wrong as a society. If the only thing keeping people from ripping each other off on routine business transactions is (probably still fakeable) evidence gathered by filming yourself constantly like receiving a package is a reality show, then one of the parties to this transaction should not be in business anymore. The fact that it isn't speaks of deep corruption.
I bought the RX 6800XT when it had been just released and never received it. I submitted a police report, reported it to PayPal, etc, but I never got my money back.
After such a loss, I think it's normal to go to such measures. Having my partner use my videography kit to film the entire handover takes only a few minutes but if it can save me so much money, it'd be stupid not to.
And yes, I believe that if we as a society have reached a point where even with evidence and a police report no one in the chain feels responsible to act, we're fucked.
I actually do the same thing for big purchases. I’m not sure it would sway Amazon to return your money though. Would be good if you went the legal route.
No, this is what happens when each step in the sales chain is not held accountable. The only cure for this is to demand each middleman validate and be held responsible for maintaining product integrity. Only when malefactors are identified and removed from the sales & distribution process can buyers hope not to be cheated.
The problem today is nobody is guarding the henhouse. The fox is having a field day. (Or in this case, it's Fox Books from "You've Got Mail".)
