> $1000 right away before the item even went back.
They don’t do this anymore. I recently bought a hard drive and found the anti static bag was opened. When I returned it Amazon made it clear I would not get a refund until it was back at the warehouse. I dropped it at a Whole Foods return desk and got my refund days later.
Disappointing, the attitude they used to have is one of the reasons why I'd buy all tech products I could through them.
If they're going to be fussy about it then I'd seriously consider elsewhere as I doubt their customer service is personal enough that it could resolve many issues.
They don’t do this anymore. I recently bought a hard drive and found the anti static bag was opened. When I returned it Amazon made it clear I would not get a refund until it was back at the warehouse. I dropped it at a Whole Foods return desk and got my refund days later.