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> many restaurants refuse to accept cash due to combination of incentives from credit card networks like Visa and Mastercard and desire to create a frictionless experience for high-value customers

This is puzzling... How does refusal to accept cash from X create a frictionless experience for Y?



Not sure about a restaurant, but being stuck behind someone using cash in a shop is a nuisance.

It can be very slow for both the customer and the employee to deal with the transaction.




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