Lol I'm actually kind of surprised by the amount of hate in the comments. I've been a fan of their service and have accepted the fact that the extra price I pay is for the cost of convenience -- and to avoid my terrible cooking.
I know one of the early execs and he is a total prick. In the early years they changed the driver pay to a new scheme and after all the drivers had already been paid they decided it was too much and tried to claw it all back from them. He was trying to figure out if they could sue the drivers to get it back.
Anecdotal of course, but that really soured me on the whole company and from what I can tell they still treat everyone like shit. Sort of par for the course for the companies exploiting the gig worker loophole.
It's not about the price YOU, the customer pay. It's about the scumbaggery that these lowlives perpetrate on restaurant owners. The best one is how they impersonate the restaurants online, hijacking their online presence and setting up fake numbers as the restaurants' own.
Never use food-delivery services. Not only are they scammers, but they (and this is first-hand observation) mess with, eat, or take your food into a public shitter.
It's actually also about the price the customer pays. I've seen plenty of restaurants raise their prices across the board (even if you call them up yourself and order carryout) because DoorDash et al take such a high cut. It's one thing if only DoorDash orders were more expensive, but those fuckers made it expensive for all of us, even those that don't use DoorDash.
In any case, hugops to the team.