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I think it's a very Valley-centric opinion to think Microsoft doesn't have any consumer customers. Even putting aside all their other end user products consumers buy (XBox, the utterly dominant Office).

I certainly don't agree with your definition of a customer. People who buy a PC with a Windows OS on it know it's a Windows OS, and make that choice willingly. It's like pretending nobody is an Android customer because they buy their phones from Samsung not Google.



With Google it’s even simpler. You’re generally not their customer because you are their product.




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