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How do you know you can restore your system to a working state in the event of an unscheduled outage, cruft or not?

You should discriminate between services and systems - make your service available 100% of the time, but you should be able to kill and restart/reload/replace systems for maintenance or other reasons at nearly any time. And you SHOULD do that, because without proof that you can do it, your DR solution is simply a best guess.



By forcing Configuration Management Software (puppet, cfengine) so that one-off fixes that get hot patched on the production server and never documented.


This goes a very long way to helping, yes, but by itself does not guarantee anything. And not everything can be cfengined or puppeted.


You can test for that in a staging environment. Restarting live services doesn't help you guarantee anything, but makes it more likely that you restart some server in a specific situation you can't recover from. (you'll never guarantee that you can recover from all situations)




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