Netflix is 'all you can eat', and all you can eat is about quantity ('good enough'). Also, it is a given you are not going to like/want everything. The quantity is in such abundance that they try to please everyone somewhat. I suppose you could call it spreading.
No doubt about it. The question is for how long will 'all you can eat' be sustainable in the longer term. Only so long until everyone will have had their crappy experience, loses trust and/or desire to continue paying, brand becomes tarnished etc.
I'm not saying this is an end to Netflix - losing your competitive advantage and having others catch up doesn't put you out of the race. Their brand is huge.
