because this hardware is uniquely repairable and upgradable and it has better linux support than most of the industry. Unless you just want another rebranded clevo laptop this is very good.
First, "no linux support" is disingenuous. Second, with a Framework you can replace a USB-c port with a 1TB expansion card, or with an Ethernet port, or whatever is in stock. Those who bought the first model can now upgrade to a next-gen processor and/or reinforced lid, without throwing the whole laptop away. While System76 has surprisingly lower prices than I expected, it does not appear to have similar features--you still have to replace the entire system whenever your Pangolin becomes obsolete in 3 years. Framework was always more about sustainability. They didn't anticipate the demand for Linux/FOSS stuff, but they're adjusting for that. Hopefully some future motherboard will have Coreboot, and I can buy that motherboard and pop it in my laptop.
Nope. If I can't file a ticket or call and get an issue fixed, that's not support.
> with a Framework you can replace a USB-c port with a 1TB expansion card, or with an Ethernet port, or whatever is in stock. Those who bought the first model can now upgrade to a next-gen processor and/or reinforced lid, without throwing the whole laptop away.