> In a physical space a couple of people can start chatting and then call someone else over really easily to get their input. (...) Yes, you can broaden the discussion into a different channel, but that involves losing the entire existing history of the discussion.
As if you can call someone else over in the physical space and they immediately have all the context of what y'all were already talking about. You'll have to give them a summary at least. Which is the same that happens when I pull them in on Slack DMs. Like with rubber duckying, it may not be a bad thing to gather your thoughts on the subject, and re-articulate them when you pull in a new person.
More generally I do agree, though, that DMs should be avoided by default.
I guess I'm not understanding part of this. Say I've been at a company for a year or so and talk to Ashley a lot, so we have basically a year of DM history. Today we talk about something that we need to pull Derrick in on. How do I add Derrick to this DM that we've had running for a year in a way that doesn't expose everything else we've talked about?
I agree with the weakness of my open space situation in terms of having to provide context, but I think that's actually a spot where technology (like expanding discussions in Cardinal) really helps because the context can just be there automatically.
So, let's say that you've been talking with Ashley at a whiteboard for over an hour, and you pull in Derrick, how are they going to catch up on the conversation then? (Right, by you summarizing.) I felt the article was falsely suggesting that in that physical space, the "need to catch the person up" problem didn't exist.
As if you can call someone else over in the physical space and they immediately have all the context of what y'all were already talking about. You'll have to give them a summary at least. Which is the same that happens when I pull them in on Slack DMs. Like with rubber duckying, it may not be a bad thing to gather your thoughts on the subject, and re-articulate them when you pull in a new person.
More generally I do agree, though, that DMs should be avoided by default.