A good client can provide more than revenue. All the staff that have contact with them will be exposed to their expertise, inspired by their high standards, and bring back their good business practices.
A bad client can poison a company culture with their own problems and cost more than money.
It's as important to have good clients as it is to have good employees.
That's true, but that being said, most of the bugs/issues are reported by low-paying clients that like to complain, so they also do provide extra value (apart from revenue).
A bad client can poison a company culture with their own problems and cost more than money.
It's as important to have good clients as it is to have good employees.