I had the same initial thought. Surely a weekslong outage would drive customers away permanently, right?
Nope. From TFA:
> I asked customers if they would offboard Atlassian as a result of the outage. Most of them said they won’t leave the Atlassian stack, as long as they don’t lose data. This is because moving is complex and they don’t see a move would mitigate a risk of a cloud provider going down.
it doesn't happen overnight, but this is a really bad precedent and it will definitely have an effect on both sales AND renewals. This market is theirs to lose and seems they are doing everything they can to do just that. Github is getting better, and it has mindshare amongst developers, not to mention it's part of a company that like it or not knows how to sell to large enterprises (Microsoft).
Nope. From TFA:
> I asked customers if they would offboard Atlassian as a result of the outage. Most of them said they won’t leave the Atlassian stack, as long as they don’t lose data. This is because moving is complex and they don’t see a move would mitigate a risk of a cloud provider going down.