Well you’re just a user, what do you know anyhow? It’s not like paying money for a service entitles you to be able to have something which works and delivers what you paid for. In fact, if you look at the EULA I’m positive that it states you’re paying to access the almighty godlike code of Jira. Also if you don’t like it, simply construct your own industry standard and train your users on it, maintain it, and keep the costs down!.

I think software companies need to have a serious “Come to Jesus” talk with their users about who needs to control what.