> Amazon knew that the courier service they were using didn't really even try to deliver packages4 promptly and the only short-term mitigation available to them was to tell support to tell people that they shouldn't expect that packages have arrived when they've been marked as delivered.
Well, that's partially the fault of Amazon for paying absolute shit on parcel contracts that literally cannot support a parcel business. When the incentive for the parcel delivery service is to mark a package as delivered to get money from Amazon and at the same time hold the packages for one to three days to group them by recipient, of course this is what will result!
Well, that's partially the fault of Amazon for paying absolute shit on parcel contracts that literally cannot support a parcel business. When the incentive for the parcel delivery service is to mark a package as delivered to get money from Amazon and at the same time hold the packages for one to three days to group them by recipient, of course this is what will result!