Netflix broke their API with their customers, so they're gonna be confused and upset. No explanation, no matter how good, will fix that.
It's like when you write a long comment in some code to explain why your code is goofy. Just fix the code!
In this case netflix needed to make their site more usable and make the pricing distinctions between streaming and dvd more clear.
New company, new prices, new billing options. Wayyy to much info for your avg customer. Netflix is way too confident if they think, customers won't cancel their plans with all these questions being raised. Once a customer starts to think about all these options, they might just think I don't really use Netflix much anyway!
Netflix broke their API with their customers, so they're gonna be confused and upset. No explanation, no matter how good, will fix that.
It's like when you write a long comment in some code to explain why your code is goofy. Just fix the code!
In this case netflix needed to make their site more usable and make the pricing distinctions between streaming and dvd more clear.
New company, new prices, new billing options. Wayyy to much info for your avg customer. Netflix is way too confident if they think, customers won't cancel their plans with all these questions being raised. Once a customer starts to think about all these options, they might just think I don't really use Netflix much anyway!