they are clearly not unsolvable, and in my view they aren't even thorny UX problems. they are clear cut.
the issue is that Netflix thus far has done zero to try to make them better and has, ever step of the way, created these issues when a simple, customer friendly workaround seems apparent.
what to do about ratings? make the two sites interoperable. hell, create an API for Netflix ratings.
what to do about the two Queues? i already have two Queues on Netflix. make the two sites interoperable. seems pretty basic for a big league company.
whatever. i am not shedding any tears. I've been watching movies online for almost 10 years now and I'm going to continue doing so. whether i pay netflix money or fire up a BT client, i don't really care.
the real question is: does Hollywood want my money?
I think the problem with that idea is that they're likely preparing to sell off the whole DVD business in order to get the studios to stop insisting on Netflix paying streaming licensing royalties on EVERY subscriber rather than just the ones that subscribe to streaming. The problem with that thinking is that Netflix then loses the leverage that being able to say that they'll just offer a disc offers them.
I'm worried that the studios are like the barbarians at the gates of the Roman/Netflix empire, and that the dark ages and feudalism are looming. Hopefully we won't have years of crappy legit setup vs. a much better illegal option before another unifier like Netflix rises.
the issue is that Netflix thus far has done zero to try to make them better and has, ever step of the way, created these issues when a simple, customer friendly workaround seems apparent.
what to do about ratings? make the two sites interoperable. hell, create an API for Netflix ratings.
what to do about the two Queues? i already have two Queues on Netflix. make the two sites interoperable. seems pretty basic for a big league company.
whatever. i am not shedding any tears. I've been watching movies online for almost 10 years now and I'm going to continue doing so. whether i pay netflix money or fire up a BT client, i don't really care.
the real question is: does Hollywood want my money?