About 20 years or so ago, I actually got Apple to replace an out of warranty motherboard for a paid os upgrade.
Can’t find a reference to it now [1] but there was some sort of somewhat known issue with the powerbook g3 that I had at the time that presented under os x, but not os 9.
I argued successfully that it should be fixed under the “software warranty” because it said it was compatible with that powerbook, but the processor issue made it incompatible, and it worked.
It’s kind of remarkable there weren’t more issues than that considering Lombard was their very first “New World” portable, “PowerBook1,1”! Even the OG toilet-seat iBook comes afterward as “PowerBook2,1”: https://macintoshgarden.org/apple-powermac-line-of-computers...
That New World switch is such an Earth-shaking change and it’s basically forgotten. It was Steve Jobs’ first big software transition before OS X was even decided on as the future of the company.
Can’t find a reference to it now [1] but there was some sort of somewhat known issue with the powerbook g3 that I had at the time that presented under os x, but not os 9.
I argued successfully that it should be fixed under the “software warranty” because it said it was compatible with that powerbook, but the processor issue made it incompatible, and it worked.
Imagine that happening today…
[1] This CNET article alludes to it but doesn’t go into much detail: https://www.cnet.com/tech/computing/lombard-powerbook-the-pr...