Hi, I'm the author. Totally agree with you on this.
I do tend to focus on milestones first, because even if you're focusing on problems, using milestones to focus on what's next can sometimes be helpful. But if you can get to focusing on problems directly, that's even better.
For many organizations, there isn't the latitude to do so, so I've found this works within project-focused cultures better.
I do tend to focus on milestones first, because even if you're focusing on problems, using milestones to focus on what's next can sometimes be helpful. But if you can get to focusing on problems directly, that's even better.
For many organizations, there isn't the latitude to do so, so I've found this works within project-focused cultures better.