>"I really don't think so. Knowing what actually happened makes no difference. What is important is knowing what problems exist and what can possibly happen as a consequence of them."
Doing a root cause analysis is useful, because it provides you with information about certain modes of failure and their causes. Ignoring past failures, and using a 'tabula rasa' approach will deprive decision-makers of valuable information, and lead to repeating past errors.
Doing a root cause analysis is useful, because it provides you with information about certain modes of failure and their causes. Ignoring past failures, and using a 'tabula rasa' approach will deprive decision-makers of valuable information, and lead to repeating past errors.