I like that idea! It could be a helpful way to gather feedback directly from your users and maybe could even function as a way to do support.

Right now, the tool is focused on helping creators iterate and communicate feedback on website and web apps with their team.

Ultimately, I want to create "the new digital scratch paper for the web." That vision would include both users and creators.

Allowing users to contribute could bring user-centered and participatory design to a new level!

In some of my design cases - some of the users are kind of part of the design team - well complaints, suggestions, problems tend to come from extended staff as well as thier customers.

I'd like to see something like jitsi screen sharing / recording, maybe via matrix.. with save screenshots to put into wordpress posts.. leaving room for comments and uploading more pics / video / assets..

I've looked into 'together.js' wihch has a wordpress plugin.

I've longed for some of that analytics software that records every scroll and click someone does - but not stumbled upon self hosted / non-third party version yet..

sadly many design things become printed pages with circles and highlights - haha - we certainly can do better, but not found all the pieces of the puzzle yet here.

Lately it's been screen sharing via video calls - but that allows only one sided move around the screen and such.

Thought I bookmarked some basic video making / screen doodle tools some time ago - but never got to use them.

So yes I hope this "the new digital scratch paper for the web." becomes a thing, and I hope it connects with other tools and can be private. I'm rooting for ya on this!

It is so much easier to communicate when someone can grab a screen shot and draw on it with basic tools - or send video showing where they got stuck or whatever on which device / browser they are using.

So true! Describing an issue on a website or app can be really difficult without a visual. And communicating a proposed design change is even harder without something to look at.

I'll explore how NextUX could fit the workflow and issues you described.

> I've longed for some of that analytics software that records every scroll and click someone does - but not stumbled upon self hosted / non-third party version yet..

It's there.

Have you tried Fullstory?

just scrolled over it - seems not self hosted option - so no control. While i appreciate the privacy things they mention, it makes me want to try to create sessions where privacy things can be inferred - although it says it strips private stuff - I can imagine it may be easy to agree that CC numbers and the like should be private - other analytics data which may mean nothing to the third party data house may mean a lot to individuals.. so I'd pass on it.

no big deal, they say in their terms they would pass on me too - "we just aren't ready to deal with the baggage" haha.

self hosted and owned on our own terms is the way to go, this one certainly is not it.

I agree. I'll keep my eye out for other solutions that match your requirements. Good luck!

I am working on one ( https://www.usertrack.net ) but the session-recording part works a bit differently than FullStory and Hotjar, as it only records actions, not page content.