> All new releases will be installed automatically...

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAGH.

...

Mind if I ask how you guys arrive at decisions like this one? We provide IT support services to individuals & businesses in three counties; automatic updates are, by far, not their favorite thing.

...actually, scratch that, nevermind. We have a new product coming out in six months and I think you just helped us sell it. Big time.