I don't understand how there isn't more competition. It's not that difficult to wire up different APIs. This is great for open source software because it's highly modular, independent development with very low levels of complexity.
I don't understand how Zapier has such high prices either. At some of the higher tiers, you could hire someone full time just to what Zapier does since they charge per task. Especially because it's not like people organizations are setting up different automations with completely different enough times to really justify the continuous cost.
I really thought it would be a very niche product for a very specific type of organization.
It is not difficult to wire it up, it is difficult to maintain it, upgrade it, monitor it, troubleshoot it (whose API broke), and keep it highly available, while still having time and mental focus to work on not wiring things up.
If it is not a feature of the product, it is diverting a developer’s time, which makes Zapier’s price a bargain.
It is for organizations that have non-developers needing integrations and cannot rely on their internal devteam to get the integration done in a reasonable time and/or cost.
Zapier is basically the biggest "no code" environment on the planet. The people who get the most value out of them don't care about per task prices. They've turned several million people into productive developers.
I don't understand how there isn't more competition. It's not that difficult to wire up different APIs. This is great for open source software because it's highly modular, independent development with very low levels of complexity.
I don't understand how Zapier has such high prices either. At some of the higher tiers, you could hire someone full time just to what Zapier does since they charge per task. Especially because it's not like people organizations are setting up different automations with completely different enough times to really justify the continuous cost.
I really thought it would be a very niche product for a very specific type of organization.