I have to agree with this. When we started using MS Teams, it worked really well to replace person to person chats, email etc..
But since it's become commonplace, it's become a crapbucket of stuff that I can't find anything back in. I have too many channels, too many teams (and you can't opt in to channels like you can on Slack, you have to join them all). And the search function is even worse than Outlook's. It's all just too unstructured. Even if I search for someone's name plus a keyword I know it's there it can't find it back for me.
Such an app (not just Teams) is just not the right tool for everything related to communication, even though Microsoft is pushing it as exactly that.
A forum though is too '2000' for me. I would see more in a managed wiki, provided people can stomach working in a structured way. Enforcing that will be an issue but it will result in a beautiful oracle of information. I've seen it happen before (and I've seen it fail many more times, sadly).
But since it's become commonplace, it's become a crapbucket of stuff that I can't find anything back in. I have too many channels, too many teams (and you can't opt in to channels like you can on Slack, you have to join them all). And the search function is even worse than Outlook's. It's all just too unstructured. Even if I search for someone's name plus a keyword I know it's there it can't find it back for me.
Such an app (not just Teams) is just not the right tool for everything related to communication, even though Microsoft is pushing it as exactly that.
A forum though is too '2000' for me. I would see more in a managed wiki, provided people can stomach working in a structured way. Enforcing that will be an issue but it will result in a beautiful oracle of information. I've seen it happen before (and I've seen it fail many more times, sadly).