>"I'm not sure that puts Slack in too bad a light."
For another perspective, from a WSJ article on Friday:
>"Zoom has grown to more than 300 million daily active participants—a broader measure than daily active users—from around 10 million before the pandemic. Microsoft’s Teams, which offers Zoom and Slack-like features and comes at no extra cost for users of its Office 365 suite, grew from 32 million daily active users at the beginning of the pandemic in March to more than 115 million last month. Slack stopped updating its daily active user number late last year when it reached 12 million." [1]
The Zoom metric is totally incomparable (they’re definitely killing it, but that metric counts each user many times over), and Teams is included for free with O365 and the product boundaries are getting blurry - so who knows how much how much actual engagement those users have with the chat or video features.
300 million for zoom is actually kind of believable. Here in Mexico private schools were using Zoom for virtual classes. I know of many other countries who took the same route.
Obviously public education couldn't use it because of a lack of hardware or internet connection on both sides so it was broadcast over TV.
When you report Daily/Weekly/Monthly Active Users, you report distinct daily users. So unless each one of these users are using a different device with no identifying features to connect them under a same identifier, the numbers are more or less accurate. Users who do not use the application during the period are not counted.
Sure, it could be that they are lying, but considering how Zooming has become a synonym for video chat, I don't think it is that farfetched.
Sure, but the Zoom metric is not "Daily Active Users" it is "Daily Active Meeting Participants". They've been very clear that this counts each time a user joins a meeting.
(Of course this was all back in April, and especially with their adoption in education maybe they _do_ have 300m DAUs by now - I'm just responding to the metric in the original article.)
For another perspective, from a WSJ article on Friday:
>"Zoom has grown to more than 300 million daily active participants—a broader measure than daily active users—from around 10 million before the pandemic. Microsoft’s Teams, which offers Zoom and Slack-like features and comes at no extra cost for users of its Office 365 suite, grew from 32 million daily active users at the beginning of the pandemic in March to more than 115 million last month. Slack stopped updating its daily active user number late last year when it reached 12 million." [1]
[1] https://www.wsj.com/articles/slack-missed-out-on-the-pandemi...